Gabe, an ordinary man who works as an emergency call handler for the Scottish Ambulance Service in Glasgow, receives a desperate call from a woman who seems to know him. As his world is turned upside down, Gabe must figure out who she is and make a decision that could have devastating consequences.
Ruby is a popular addition to the workforce in a West Country call centre, but puts other people's problems above her own and definitely above making a sale. The series is inspired by the years creator and star Jayde Adams spent working in a call centre.
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