This short movie takes place inside a peculiar Complaint Office, a setting out of this world, where anybody can lodge a complaint, even the most absurde ones. In the county office, two employees are surrounded by documents and folders, trying desperately to find the right solutions to the crazy claims they receive. As source of inspiration, a goldfish and a rabbit, who keep them company.

Daniele is sitting at the counter of a bar, when he notices that something is wrong: on screen,, some subtitles in English reveal everything that is said, including dialogues and noises. He runs home and shares his fears with his friend Tony, an apathetic and unambitious young man like him, coming to the conclusion that their life is nothing more than a film whose plot seems to be tied to the choices of an ambitious film crew.

She is a mute 30 years old woman, with a very few contacts with the outside world, whose life is divided between a job she despises and a tormented love story. Her lover is 20 years older and he has a wife and a daughter. We meet the two protagonist inside his car, after a sexual encounter. She is upset because unsatisfied by the terms of their relationship, but he is not able to meet her requests of starting a new life together. Their love story keeps suffering from ups and downs, until she finds the courage to end it facing his violent reaction.