In the small town of Northpole, a single mother and her son experience the joy and magic of Christmas as they uncover the secrets of Santa's elves and the North Pole. With the help of a male school teacher, they embark on an adventure that brings them closer together and teaches them the true meaning of Christmas.

When a single father and his daughter visit a small town, they stumble upon the magic of Christmas with the help of a female elf and the residents of the North Pole.